what you'll get

Free sessions
Mental health is more important than ever—which is why these sessions are free right now
Effective strategies
Learn effective tools and strategies for common concerns from licensed therapists and mental health professionals
Privacy
You’ll have the option to be completely anonymous by using an alias or turning off your camera
Feeling together
You’ll be with other people who have concerns and experiences similar to yours

how it works

taking the first step is easy

01

Reserve a session
Find a topic and time that works for you. Each session is capped at 15 people, so don’t wait too long to book it.

02

Submit your questions
Prior to the session, you’ll receive a form where you can ask anonymous questions related to the session topic. The therapist will use these questions to guide the discussion.

03

Listen, learn and chat
During the session, the therapist will provide helpful strategies and tools, moderate a group discussion, and answer real-time questions.

what we’ll cover together

we’re here for you—with new sessions added every week

We’ll add new session topics and time slots based on what’s working for you. Here are the kinds of topics you can expect:
Trouble Sleeping
Difficulty motivating & focusing
Coping with coronavirus
Relationship questions
Managing anxiety
Mindfulness & meditation

what to look out for

upcoming support group sessions

Tuesdays in October

Tuesday Mental Health Pop-Up
12:30 pm CST: Building Your Boundary Basics. Healthy boundaries are a building block of successful relationships. Come with your questions about how to set boundaries and learn why boundaries are so important for mental wellness. Hosted by Diane.
6:00 pm EST: Men's Mental Health Awareness. Join Eric to understand the common misconceptions of mental health with men and why it is okay to seek help.
6:30 pm EST: Is Therapy Right For You? Sometimes, we may feel like something is "off" in our lives. This session will discuss what therapy is and help you find out if therapy is right for you.
7:00 pm EST: Healthy Coping Skills If you feel like it is difficult to deal with challenges in life, healthy coping skills can be healthy ways of dealing with these challenges. We will discuss different coping skills as well as their potential benefits and see how you can incorporate them into your life.

Wednesdays in October

Wednesday Mental Health Pop-Up
12:30 pm CST: Self-Compassion: Reframe and Revamp Your Self-Talk. Diane covers the basics of self-compassion mindfulness: What it is, why we need it and how we practice it.
3:00 pm CST: The Good Fight: Healthy Conflict in Relationships. Learn about conflict styles, mindfulness tools, and asserting/respecting boundaries, with the goal of buidling healthier interactions with your partner.

who’s leading the sessions

licensed therapists with proven methods

You’ll be hearing from experienced, licensed therapists and mental health professionals with proven methods who are experts in providing effective tools and strategies. Empathetic, friendly and professional, they’re trained to guide group discussion so that everyone gets the most of the session.

Jody Radtke

MA, LPC

Sally Scheidlinger

LMSW

who should consider it

not sure if anonymous support groups are for you?

This is a different approach to online mental health, so we understand if you’re hesitant to try it. If it’s helpful, we find these types of people will benefit from it the most.
People totally new to therapy who want to get a feel for what it could be like and avoid expensive upfront commitments
People who have some experience with therapy, but want to feel connected to others with similar concerns and experiences
People who are feeling increased levels of stress as a result of world events and uncontrollable situations

why we’re doing this

Investing in our mental health is often put on the backburner, because it’s too expensive or too inconvenient. But with the COVID-19 global pandemic, stress and anxiety are becoming everyday issues for millions of us. Hims & Hers is committed to helping people deal with their stress and anxiety, which is why they’re now offering anonymous support groups. Our mission has always been to help people handle their hard-to-talk-about issues—and offering accessible mental health products from home is yet another example of that.

Dr. Patrick Carroll

Chief Medical Officer, Hims & Hers

741-741
If you're in emotional distress, text HOME to connect with a counselor immediately
911
If you're having a medical or mental health emergency, call 911 or go to your local ER

all the answers

frequently asked questions about anonymous support groups

What is group therapy?
Group therapy is a kind of psychotherapy where a therapist (or therapists) treat a small group of clients together as a group. Participants gather periodically and share information via questions and answers and learn from the experiences of each other. Group therapy is often available locally in live settings (the traditional way) and more recently as an online experience enabled by technology. Online group therapy connects participants via video or text and can offer more flexibility, such as the opportunity to search for and try more groups or participate anonymously without video.
What are support groups?
Support groups connect people around a particular shared issue so that they can learn from each other. Often, the shared issue poses a significant burden and the common goal of the group is to cope and live better. For some, support groups may satisfy emotional needs and provide coping ideas without engaging in a formal type of mental health treatment.
Support groups stand in contrast to group therapy, which is a specific type of mental health treatment that connects individuals with similar conditions under the guidance of a licensed mental health care provider.
Currently, we offer access to online support group sessions that are facilitated with licensed therapists. We believe that extending access to support groups with a licensed therapist facilitator improves the value of our offering and makes it unique.
What is the method of therapy used in support groups?
While support groups are not therapy, the therapists and mental health professionals leading the groups on the Hims & Hers platforms have years of experience. During the session, the therapist or mental health professional will provide helpful strategies and tips, moderate the group's discussion, and answer real-time questions that are relevant to your topic (you can submit anonymous questions beforehand). On top of that, you can grow by learning how individuals in the group have navigated common concerns.
How long are support group sessions?
These support group sessions are typically about 1 hour in duration, though we offer a variety to suit different needs. You are welcome to leave the session for any reason and you may sign up for as many sessions per day as you like.
How much do support group sessions cost?
Group sessions are typically $15/session but we will offer them free of charge for the foreseeable future during the COVID-19 pandemic.
How are support group sessions anonymous?
You can choose to be anonymous to other participants by using an alias and turning off your camera during the session.
How is my privacy protected in online support groups?
For starters, your privacy is protected in the online setting vs. the group because you don't physically have to share a room. From the comfort of home, you can choose to leave your camera off and leave your image out of it.
Am I allowed to just listen and not talk?
Yes, you’re allowed to listen into the session and aren’t required to talk. We know that people are at different points in their mental health journey and have different levels of comfort readily opening up in front of others. If your style is to listen and observe to get the best use of the session, you can absolutely do that.
Are these sessions gender-specific?
Currently, these sessions are available across Hims & Hers and are open for anyone to join. That said, we know certain mental health topics may be particularly sensitive and people may prefer to participate with others of the same gender. We will continue to evaluate this and may offer gender-specific sessions in the future.
What happens if another group member is being disruptive or offensive?
We expect all participants of anonymous support group sessions to be courteous of others and conduct themselves with the right etiquette. Please be sure to show respect both to the leader of the session and fellow group members. Make sure to take turns talking or using the chat and treat others how you would want to be treated. In the event that someone is intentionally trolling the group or being disruptive, the therapist or mental health professional will be able to remove that person from the session.
Can you get free relationship advice?
Potentially. Online support groups can cover a large and diverse range of topics, including personal and romantic relationships.
If you have a relationship issue that you’d like to talk about in the anonymous support group setting, you can submit it prior to your group session and talk about it with the group. We ask that you keep these types of questions within the session topics that are relevant.

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